Privacy Policy

Effective Date: 01/02/2026

Universal Community Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website and communications.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect personal information that you voluntarily provide through our website forms, including:

Name
Phone number
Email address
Message content
Any other information you choose to provide

We may also collect limited technical information such as IP address, browser type, device type, and website usage data.

How We Use Your Information

We may use the information you provide to:

Respond to your inquiries
Contact you regarding appointments, scheduling, or services
Provide customer support
Improve our website and services
Send service-related communications
Send text messages if you have given consent

Text Messaging

If you provide your mobile phone number and agree to receive text messages from Universal Community Services, you may receive conversational and informational messages such as:

Appointment reminders
Scheduling updates
Follow-up messages
Responses to your inquiries
Service-related notifications

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

No mobile opt-in information or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Sharing of Information

We do not sell your personal information.

We may share your information only when necessary to operate our business, provide services, comply with legal requirements, or work with service providers supporting our operations.

Health Information

If you become a patient of Universal Community Services, some of your health information may be protected under applicable healthcare privacy laws, including HIPAA. Please review our Notice of Privacy Practices for more information.

Security

We use reasonable administrative, technical, and physical safeguards to help protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Universal Community Services
3908 West 12th Ave, Hialeah, FL 33012
Phone: 305-400-8904
Email: office@universalcommunityservices.com